Outdoor Elegance - Central Coast

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Reviews of Outdoor Elegance - Central Coast

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  Mona STRICKLAND Added October 20, 2023

  ★ ★ ★ ★ ★
  Deb from the Erina store is an absolute gem. So helpful and kind. We will definately shop there again. Items were beautifully packaged and look wonderful on our deck (Dining chairs and firepit from outdoor elegance)
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  Dana Robertson Added October 19, 2023

  ★ ★ ★ ★ ★
  Just popped into Outdoor Elegance in Erina today to look at a outdoor lounge and coffee table.
  We had the best ladies, Louise and Belinda, who helped us out tremendously. So kind and just really lovely and knowledgeable.
  So needless to say, we found exactly what we wanted.
  Thank you so much girls! You’re fabulous!!!!
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  Belinda Collis Added October 14, 2023

  ★ ★ ★ ★ ★
  Bought this outdoor setting from Outdoor Elegance in Erina. We are very happy with our purchase! The staff were great and looked after us from beginning to end. Definitely will recommend to friends and family✅
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  Dave Pennington Added October 13, 2023

  ★ ★ ★ ☆ ☆
  You must try a different staff member if you get a rude one as there are good ones so just ask another. We almost walked out but happened to ask another staff about another piece we saw and they were wonderful to work with. We took as much of our pieces as we could fit into the car and came back the next day to get the remaining items they had in stock plus a few more we decided we wanted and were told the three items they did not have in stock they would drop off at our place at no cost (total spent just under $5k so not unreasonable and our place was literally on the way to their shop for the driver). We just got the call to say they have everything in and can drop it off for a $99 fee. I explained this is not what was discussed when we went back the next day and was told that this is company policy. Nice customer service. I said no thank you and we will pick up ourselves which we did. Communication is a factor for this company so I would suggest getting things like a free delivery in writing as it seems even though it was put into their system like this that it does not count and they want to charge you anyway. Otherwise very nice furniture but some real rotten apples in their collective barrel that need training so room for improvement.
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  Cathy Toby Added September 27, 2023

  ★ ★ ★ ★ ★
  Thanks so much to Louise at Outdoor Elegance Erina. Her attention to customer service was fantastic. She helped me to make the best decision around my purchase and was friendly and efficient. The whole process was very easy. She even managed to get me a delivery that week!!!! The lounge I purchased is perfect. I would recommend this store to anyone wanting nice outdoor furniture. Thanks lots!!!!

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About outdoorelegance.com.au

Outdoor Furniture Melbourne, Sydney, Newcastle, Erina - Outdoor Elegance
Exclusive outdoor furniture with showrooms in Sydney, Melbourne & Central Coast. Shipping your outdoor furniture Australia wide from Newcastle to Narembeen!
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